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Job Announcement
EAST LYME POLICE DEPARTMENT
IS NOW ACCEPTING APPLICATIONS FOR
Full-Time Certified Public Safety Dispatcher
GENERAL DUTIES
Functions as a Dispatcher in the East Lyme Emergency Communications Center (ECC) which is the Primary Service Answering Point (PSAP) for the Town of East Lyme. Performs other duties, as required by the Chief of Police.
SUPERVISON RECEIVED
- Receives written and oral instructions from the Chief of Police or his/her designee.
- Plans, organizes and performs daily work according to established policies and procedures for both Police and Fire.
- Establishes priorities within work assignments.
- Answers all telephone calls received on the Towns’ emergency lines as well as all routine lines for the Police Department, Dispatch and Public Safety.
- Obtains information for Towns’ Emergency Services using established procedures.
- Monitors local government radio and voice communications systems.
- Activates emergency services personnel via the Towns’ Paging and Radio Systems.
- Communicates with emergency services personnel, both police and fire.
- Maintains activity logs and event times that support emergency operations.
- Notifies other emergency agencies and personnel for assistance as directed or per protocol.
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- Accepts telephone and/or radio messages as to availability of emergency services personnel.
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MINIMUM QUALIFICATIONS
A High School Diploma (or equivalent) is the minimum educational requirement. Applicants must be a certified State of Connecticut Telecommunicator and should have a minimum of two years’ experience as a public safety dispatcher. If not already fully certified, applicants must possess the ability to attend and complete all training deemed mandatory by the Chief of Police or his/her designee including by not limited to:
- Emergency Medical Dispatch (EMD)
- State of Connecticut Dispatcher training course as specified by CT State Law
- Connecticut Online Law Enforcement Communication Teleprocessing (COLLECT) training.
- National Crime Information Center (NCIC) training.
The applicant must have the ability to acquire a working knowledge of radios, computers and all other communications related equipment within his/her probationary period. Ability to apply common sense understanding to carryout instructions furnished in written, oral and schedule form. Ability to communicate clearly and effectively under emergency conditions. Ability to acquire working knowledge of fire, medical and police procedures. Ability to acquire use of emergency medical terms and prioritize emergency calls within general department guidelines. Ability to type accurately.
The applicant shall be in good health and free from disabling physical and mental defects that would affect his/her ability to efficiently handle the duties assigned. Furthermore, the applicant shall be temperamentally suited to the position, including being able to remain calm and take decisive action during emergencies, to remain alert during periods of inactivity and when carrying out normal repetitive operations, and to work harmoniously with other persons.
SPECIAL REQUIREMENTS
Applicants must pass a comprehensive background investigation by the Police Department. Part-Time Telecommunicators and Full-Time (Dispatchers) MUST be available to work weekend and holiday shifts (Days 0700-1500, Evenings 1500-2300, Midnights 2300-0700) as required by the Chief of Police or his/her designee.
Applications are available online at Town of East Lyme CT | Niantic | Flanders | Official Website (eltownhall.com). The East Lyme Police Department is an equal opportunity employer. The posting closes on July 30, 2024.
If you have any questions, or seek additional information, please contact Lieutenant Dana Jezierski at djezierski@eastlymepolice.org
Please direct questions regarding this position to djezierski@eastlymepolice.org
Jobs close at 11:59 PM (Eastern) on the deadline date specified, or when the position capacity has been met, or unless otherwise specified in the announcement. If the deadline date is not specified in the announcement, the agency has sole discretion on setting the deadline and jobs may close without notice. It is the applicant's responsibility to thoroughly read and understand the deadline requirements and capacity limits as outlined by the agency.
Applicants are responsible for checking their email and logging into their PoliceApp, PublicSafetyApp, FireFighterApp or EmployementApp account to monitor for emails, scheduling and process updates.
