Brookfield - Dispatcher Part-Time

Part Time Certified Emergency Dispatcher

Telecommunicator Certification and experience Required

Part-Time Dispatch (Third Shift)
This position is for a regularly scheduled dispatch assignment covering the third (overnight) shift. The weekly schedule will vary, with total hours not exceeding thirty (30) per week.
This opening is available to experienced and Connecticut-certified Dispatchers only.

SHIFT WORK REQUIRED. Must respond accurately and quickly to all incoming routine and emergency calls, including 911, and appropriately dispatch or transfer as needed.  Contact towing service for wreckers as directed and enters into CAD. Prioritize calls to determine priority and handle emergencies efficiently and effectively.  Provide pre-arrival instructions for required medical calls per department protocol. Maintain continual radio communications with all Police, Fire, and EMS vehicles. Log Police, Fire, and EMS dispatch incidents and equipment movement. Respond to public inquiries, complaints, and emergencies. Notify traffic networks and all agencies of significant traffic problems: monitor different radio bands and security cameras. Enter vital information into teleprocessing equipment in a timely and accurately. Activate necessary equipment required to facilitate prisoner detention.

Initiate overtime call-ins for communications operators. Operate the COLLECT System and maintain certification. Notify the on-duty Police Supervisor, Fire and EMS Chiefs of pertinent safety information.  Communicate with other agencies, including surrounding Police Departments, Fire & EMS agencies, CSP, Social Services, Town Offices, Medical Examiner, Fire Marshal, press, DOT, CL&P, and SBC/SNET per department protocol.